What is this store's return and exchange policy?

1. WHAT TO DO WHEN YOU GET YOUR ORDER 
Please check your order completely to ensure that everything is in good 
condition. If there is a problem with your shipment, note the problems clearly 
and let us know right away: Email lesterbryantsr@gmail.com.

2. WHAT TO DO IF SOMETHING IS DAMAGED 
Damages must be reported within five business days in order to process the 
appropriate claims and send out replacements in an efficient manner. 
• Do not discard the original shipment box or its packaging. 
• Do not return damaged items without 
notifying us first to obtain instructions. 
• Do note any damages to the exterior of the box on the invoice received with 
the package, and highlight all damaged items.

3. HOW TO MAKE A RETURN 
All the items you want to return must be returned within thirty days of the 
original purchase date given on the invoice enclosed with your order. There is 
a 10% restocking fee for anything returned after thirty days. No returns are 
accepted 60 days beyond the purchase date. Returns received without this 
paperwork will slow down your return, and may cause confusion and cost you 
a fee. 
Instructions: 
• Include your name, address, and a copy of the original sales order with your 
return. 
• Be sure to note the reason for the return next to the item(s) on the sales order. 
• Specify if you want a replacement, store credit, or refund on the order. No 
cash refunds are allowed after the thirty day period. 
• Carefully package and insure the merchandise to prevent damages. Always 
obtain a tracking number to ensure receipt.

Do you accept orders placed outside of the US?

We do not.

How long will it take to receive my order?

Website orders are processed and shipped on the same 
or next business day after they are received.

- Phone orders placed before 2 PM EST are shipped on the 
same day they are received (US Mail orders will be shipped the same day before 11:30am). No shipments are sent out on Saturday, Sunday, or holidays.

- Shipping times vary depending on the state you live in and 
your choice of shipment carrier (UPS or US MAIL)

- US Priority mail takes approximately 3- 5 days within the 
48 contiguous states and the District of Columbia.

How do we charge you for your shipping costs?
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Every so often, someone calls to say that they think their shipping costs are too high. Sometimes people think that Lester's Bargains intentionally overcharged their shipping costs.

Because of the types of products that we sell, our shipping costs are a lot higher than some other companies. It is much more expensive to ship an African statue than it is to ship a DVD or a book. But we do not want to lose customers by charging too high of shipping costs.

Our goal is to charge exactly the same amount that UPS or the Post Office charges for shipping your package. Our computer can not always get the exact amount correctly however. In fact, we normally charge customers less than UPS charges us for shipping costs.

Historically we lose money on shipping costs. Shipping is actually one of our biggest expenses. There are still some orders that are charged too much though.

To make even more sure that we don’t make a customer mad at us by charging them too much for shipping, we now compare all of the UPS bills to the customer charges. When we find someone is charged too much, we make refunds for any large overcharges. When we undercharge someone; or if the actual cost is really close to what we have charged; then we leave the cost alone. In other words, if we charge you too much, we try to refund you. If we charge you too little, we don’t try to collect any more from you.

If you ever think that our shipping charges are too high, please let me know. We will fix any charges that are too high. 

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Lester's African Bargains

Warrensville Heights, OH

Most of the African clothing available at Lester's African Bargains is hand made. Fabrics like mudcloth, brocade, kente, and kuba cloth give African clothing a unique feel and design. Clothes are made not just with a flat cotton.

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