Lester's African Coats and Jackets On-line Store

RETURNS

HOW TO PROCESS A RETURN

Review our return policy and direct any questions to. (216)254-8182 You will need your account information, order
number that the return is being made from, and the item number that is being returned to complete this process. 

All the items you want to return must be returned within thirty days of the original purchase date given on the
invoice enclosed with your order. There is a 10% restocking fee for anything returned after thirty days. No
returns are accepted 60 days beyond the purchase date. Returns received without this paperwork will slow down
your return, and may cause confusion and cost you a fee.

No returns on used personal care items
Clothing must not be soiled or laundered.
Bolts of fabric can not have been cut
 

TO PROCESS A PHONE-IN ORDER RETURN

Mail the items you would like to return to the address below. 

Please include a copy of the invoice, a brief description of the reason for return (wrong size, color, etc.), and
what you would like us to do with the return.

You can request a replacement, store credit, or refund.

If you have any questions or want to let us know you'll be returning items ahead of time, please give us a call
at 216-254-8182

Mail your return to:  Lester's African Bargains 4660 Country Lane #12, Warrensville Hts., Ohio 44128

What To Do If Something Is Damaged

Damages must be reported within five business days in order to process the appropriate claims and send out
replacements in an efficient manner.

Do not discard the original shipment box or its packaging.
Do not return damaged items without notifying us first to obtain instructions
Do note any damages to the exterior of the box on the invoice received with the package, and highlight all
damaged items.